1. Who we are
IRBYX TECH LTD (“IRBYX”, “we”, “us”, or “our”) is a company registered in England and Wales under company number 16739504. Our registered office is at Piccadilly Business Centre, Unit C Aldow Enterprise Park, Manchester, United Kingdom, M12 6AE.
We provide intelligent payment infrastructure and related technology services to businesses. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website (including https://www.irbyx.com and any related pages) or contact us.
For the purposes of UK data protection law, we are the data controller of the personal data we collect via this website.
2. What personal data we collect
We may collect and process the following categories of personal data:
- Contact and enquiry data: Full name, email address, phone number, company name and any other information you include in messages you send via our contact form or by email.
- Technical and usage data: IP address, browser type and version, device information, time zone, operating system, pages visited, time spent on pages, referral source and other analytics data collected via cookies or similar technologies.
- Communication data: Records of correspondence between you and us.
We do not intentionally collect special category (sensitive) data via the website.
3. How we collect your data
- Directly from you when you complete our contact form or email us.
- Automatically through cookies, server logs and similar technologies when you browse the website.
- From third-party analytics or service providers that help us operate the website.
4. How and why we use your personal data
We use your personal data for the following purposes and on the following legal bases (UK GDPR / Data Protection Act 2018):
| Purpose | Legal basis |
|---|---|
| Responding to your enquiries and providing information about our services | Legitimate interests (to respond to business enquiries) or steps prior to entering a contract |
| Operating, maintaining and improving our website | Legitimate interests (running and securing our business) |
| Analytics and understanding how visitors use the site | Legitimate interests or consent (where required for non-essential cookies) |
| Compliance with legal obligations | Legal obligation |
| Marketing communications (if you have opted in or where permitted) | Consent or legitimate interests (with opt-out) |
5. Sharing your personal data
We may share personal data with:
- Service providers who help us operate the website (hosting, analytics, email delivery, CRM tools) under appropriate data processing agreements.
- Professional advisers (lawyers, accountants) where necessary.
- Authorities if required by law or to protect our rights.
We do not sell your personal data.
6. International transfers
Your data may be transferred outside the UK. Where we transfer data to countries that do not have an adequacy decision, we use appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.
7. Data retention
We keep contact form enquiries for as long as necessary to respond and for a reasonable period afterwards (typically up to 24 months unless a longer retention is required for legal or business reasons). Analytics data is retained according to the settings of our analytics tools (usually 14–26 months).
8. Your rights
Under UK data protection law you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase data in certain circumstances
- Restrict or object to processing
- Data portability (where applicable)
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO) – www.ico.org.uk
To exercise any of these rights, please contact us at [email protected].
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction. Our payment-related infrastructure is designed with security in mind (including PCI DSS considerations where applicable). However, no method of transmission over the internet is completely secure.
10. Cookies
We use cookies and similar technologies. Essential cookies are necessary for the website to function. Analytics and other non-essential cookies are used only with your consent where required. You can manage cookie preferences via your browser settings or any cookie banner we provide. A more detailed Cookie Policy may be published separately.
11. Children’s data
Our website and services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect data from children.
12. Changes to this Privacy Policy
We may update this policy from time to time. The latest version will always be available on this page with the updated date.
13. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact:
IRBYX TECH LTD
Email: [email protected]
Address: Piccadilly Business Centre, Unit C Aldow Enterprise Park, Manchester, United Kingdom, M12 6AE